Yes to both. The brightness is adjustable, and your parent can turn the light off completely if they'd rather not have it glowing at night. There's also a Sleep Mode that goes one step further: it switches off the small blue/green LED that blinks when motion is detected, so the room can stay completely dark. The motion sensing and your Daily Report keep working exactly the same — the light and the monitoring are independent, so they can set up the light however suits their room without affecting your peace of mind.

That's the idea behind the nightlight shape — it looks and works like something many seniors already use. There's nothing to wear, charge, or operate, and they can dim or switch off the light to suit themselves. For most people there's no new habit and nothing to resist.

No. Lumo uses a motion sensor only. It detects that movement happened — not what the movement was. There is no video and no audio, ever.

Most days, just the Daily Report: a short recap each evening at 9pm (adjustable to 7, 8, or 10pm), plus an optional “good morning” text at their first movement. If a SafeWatch window you set goes quiet, Lumo texts you right then, followed by an hourly motion summary, so you can decide whether to call or check in. Lumo doesn't contact emergency services — that decision stays with you. See every text in the interactive demo →

No. The Daily Report is built from motion patterns — roughly when there was activity and when it was quiet — never video, never audio, and never what your parent was actually doing. It's meant to give you a feel for a normal day, not a minute-by-minute log. If your parent ever feels it's too much, the windows and Daily Report are yours to adjust.

Yes — a few simple keywords put you in control. Text UPDATE anytime and Lumo replies with a fresh hourly motion summary, sent at the next hour change — the same detail it sends right after an alert — so you can check in whenever you're wondering instead of waiting for the nightly Daily Report. Text STOP to turn all Lumo texts off, and START to turn them back on. Worth knowing: STOP pauses everything, including SafeWatch alerts, so you won't get the heads-up texts again until you send START.

Because the call and Lumo do different jobs. The call is for connection; Lumo is for the 23 hours a day you're not on the phone. A free call still leaves you wondering between calls, driving over after a missed one, and unable to check at 6am. Lumo covers exactly those gaps for about a coffee a month — so the call stays about love, not surveillance.

Yes. The $4.99/mo SafeWatch service is what powers the monitoring — the windows you set, the heads-up texts, and the Daily Report. Without an active subscription, Lumo still works as a nightlight, but it won't send any texts or alerts. The device is yours to keep; the subscription is what keeps the watching on.

Please don't — and that's the whole point. Lumo is built to sit alongside your calls, not replace them. You keep the relationship and the voice; Lumo just quietly handles the hours in between so a missed call doesn't send you spiraling.

No, and we won't pretend otherwise. Lumo is for daily reassurance, not emergencies. If your parent is at high risk of falls or medical events, a dedicated medical alert system is the right tool — and Lumo can sit alongside it.

Once you start your free 60-day trial, we ship your Lumo SafetyLight and email you tracking. You pay only the $7.95 shipping to start — the device is free, and the $4.99/mo SafeWatch subscription is an optional opt-in at day 60, not before.

Yes. Lumo connects over the home's standard 2.4GHz Wi-Fi so it can send your Daily Report and alerts. You handle the whole setup from your own phone using simple dropdown menus — there's no app or account for your parent to manage.

If you have a pet in the house, you can use the included Pet Shield & wall-mount kit to position Lumo higher on the wall — keeping the sensor's field of view above most wandering pets.

Most families put Lumo in a hallway, kitchen, or bedroom — somewhere your parent naturally passes through. It plugs into any standard 110V outlet. It also comes with a wall-mount kit and enclosed cable, handy in a couple of cases: raising Lumo about 4 feet up to keep it above pet level if you have pets, or giving the sensor a clearer view of the room when the only nearby outlet is low or tucked behind furniture. One tip: use the top socket of the outlet, and make sure it isn't one controlled by a wall switch — that leaves the lower outlet free, so you don't block it for other plugs.

Lumo simply resumes monitoring once power comes back, and alerts pick up again at your next SafeWatch window. Because it's a wellness aid rather than an emergency device, it isn't meant to be relied on as a sole safety system.

When they're traveling or staying elsewhere, switch on Away Mode. It suppresses the AM and PM SafeWatch alerts, so an empty house won't set off a "no activity" text. The Daily Report still fires as usual — and when they're back home, you simply turn Away Mode off to pick right back up.